Return & Refund Policy

At RJ AUTOHEAVEN, we strive to ensure customer satisfaction with every product you purchase. Please read our return and refund policy carefully before making a purchase.

1. Returns

Products can be returned within 7 days of delivery if they are defective, damaged, or not as described. To initiate a return, please contact us at info@rjautoheaven.com with order details and images.

2. Eligibility for Return

• Items must be in their original condition and packaging.
• Items must not be used or installed.
• Invoice and proof of purchase are required.

3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7-10 business days to the original method of payment.

4. Shipping Costs

Shipping costs are non-refundable. You will be responsible for paying your own shipping costs for returning your item unless the return is due to our error.

5. Non-returnable Items

Certain types of items such as electrical parts, special order parts, or items marked as final sale are not eligible for return or refund.

For any queries related to return and refunds, please reach out to us at info@rjautoheaven.com.